Accessibility statement
Last updated: 30 July 2026
This statement applies to the Filed Quarterly website at filedquarterly.co.uk and to the application behind it, covering both the letting agent workspace and the landlord portal. Filed Quarterly Ltd is committed to making both usable by as many people as possible.
How accessible this service is
Filed Quarterly aims to meet the Web Content Accessibility Guidelines version 2.1 at level AA. Every public page, every page of the agent workspace, and every page of the landlord portal is currently free of the issues that the automated testing described below classes as serious or critical.
What that means in practice:
- Text sizes are set in units that follow your browser's own font size, so increasing it enlarges the whole interface rather than clipping it.
- The interface can be operated with a keyboard alone, and a “skip to main content” link is the first thing the keyboard reaches on every page.
- Colour is never the only thing carrying meaning. Status is also stated in words.
- Text and background colours meet the contrast ratios required at level AA.
- Form fields have labels that are read out by screen readers, not just placeholder text that disappears when you type.
- Animation on the marketing pages is decorative, and honours the reduced motion setting in your operating system.
How this has been tested
Accessibility is tested automatically on every change, not audited once and forgotten. An automated suite runs the axe accessibility engine against every public page, every agent workspace page and every landlord portal page, checking the level A and level AA success criteria of WCAG 2.1. Any issue rated serious or critical fails the build, so it has to be fixed before the change ships. Issues rated moderate or minor are reported and triaged rather than blocking a release.
Testing was last carried out in July 2026 by Filed Quarterly Ltd, using axe-core driven through automated browser tests against Chromium.
Known gaps
Being honest about the limits of that testing matters more than the claim itself:
- Automated testing does not catch everything. Automated checks reliably find perhaps a third to a half of accessibility problems. Filed Quarterly has not yet been through an independent audit or formal testing with assistive technology users, and no claim is made here that it has.
- Data tables are dense. The transaction and matching screens present a lot of information at once. They are keyboard operable and labelled, but they are harder work with a screen reader than the rest of the application.
- Charts. Charts on the dashboard carry a text summary of the same figures, but the graphics themselves are not individually navigable.
- Documents. Landlord statements are produced as PDFs. Those PDFs are not yet tagged for accessibility. The same figures are available as HTML in the landlord portal and as CSV through the export in Settings.
- Pages hosted by HMRC.Authorising Filed Quarterly to file on your behalf happens on HMRC's own sign-in pages. Those pages are outside this service and are covered by HMRC's own accessibility statement.
Reporting a problem
If you find something on this site or in the application that you cannot use, please email hello@filedquarterly.co.uk with “Accessibility” in the subject line. Say what you were trying to do, which page you were on, and what got in the way.
You will get an acknowledgement within two working days and an assessment, including a date for a fix, within ten working days. If you need information that is currently only available in an inaccessible format, ask and it will be provided another way.
Enforcement
The Equality and Human Rights Commission is responsible for enforcing the accessibility regulations in Great Britain, and the Equality Commission for Northern Ireland in Northern Ireland. If you are unhappy with how a complaint has been handled, you can contact the Equality Advisory and Support Service.
Preparation of this statement
This statement was prepared on 30 July 2026. It is based on the automated testing described above, carried out against the version of Filed Quarterly live at that date, and is reviewed whenever a significant change is made to the interface.